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Shipping & Conditions
Shipping & Conditions   PDF  Print  E-mail 

1. Order

You can order by credit card (Master Card, VISA) or Paypal.

2. Prices

All prices are outlined in Euro.

3. Shipment

Your goods will leave our stock usually within four and seven working days. If any delay of more than 14 days should occur we will inform you. Please note that shipping may take up to 2 weeks depending on the destination's distance from Portugal. Replacement for missing or on transport damaged transmissions is not carried out by Costa Verde Production. Sometimes it can occur that an article is currently not on stock. In this case we will inform you. As soon as the missing part of the order is available again, we will deliver it free of shipping costs. The shipment takes place via the "CTT CORREIOS Portugal". We do not assume responsibility for errors, which are caused by wrong or incomplete address data.

4. Forwarding expenses

There are no minimum order quantities required. We do raise packaging and handling fees which are included in the shipping fees.

5. Payment

We accept VISA and MasterCard and Paypal. We reserve the right to request a written confirmation by the holder of the credit card, if the amount exceeds 100,- Euro.

6. Cancelling

CDs and videos can be returned only in the original packaging and in perfect condition. Unsealed CDs are excluded from the conversion, except the CD has a manufacturing failure.

7. Right of revocation / Return

You have the right to send back the goods up to 14 days after receipt without reason. CDs and videos can be returned only in the original packaging and in perfect condition. Please send the goods sufficiently franked back to:

Costa Verde ProductionEditores Audiovisuais, LDA
4920-070 Loivo

Please note: Postage and packing costs for return has to be overtaken by the customer.

Thank you for your confidence!





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